Privacy Policy
How we handle business inquiries submitted to LG Agent.
Business inquiry data
SHENZHEN BK ENERGY CO., LIMITED processes your email, message, optional name and telephone, and product and source-page information carried by the inquiry link to respond to your inquiry and maintain the related business correspondence.
Storage and notifications
Inquiries are stored in our secured server database. Our authorized team receives email notifications through our email service provider. Inquiry data may be processed outside your country or region.
Verification and security
We use request validation and rate limits to protect our inquiry service. Cloudflare provides website delivery and security services. A short-lived, essential security cookie is used to protect form submissions.
Retention and access
We keep inquiry records for as long as needed for the inquiry and related business obligations, and review records for deletion when no longer needed. Contact us to request access, correction or deletion, subject to applicable obligations.
Contact
For privacy questions, email [email protected]. Please do not submit payment details, identity documents or other sensitive information in the inquiry form.